Cleaning and general facilities staff move throughout a building constantly, often present during early mornings, evenings or weekends when other staff aren't — yet are rarely included in AED training programs.
Present During Off-Peak Hours
Facilities and cleaning teams frequently work outside standard business hours, meaning they may be among the few people present if an emergency occurs during those times.
Familiar With Every Corner of the Building
Given their role covers the entire facility, cleaning staff often know a building's layout better than office-based employees, positioning them well to reach an AED quickly.
Frequently Contracted, Sometimes Overlooked in Planning
Because cleaning staff are often employed through a separate contractor rather than directly, they can be inadvertently excluded when a building plans its own staff AED training.
A Simple Fix: Include Contracted Staff Explicitly
When scheduling AED training, explicitly extend invitations to contracted cleaning and facilities staff, rather than assuming their employer covers this separately.
A Genuinely Valuable Addition to Building Readiness
Given how frequently these staff move through every part of a building, their inclusion meaningfully strengthens overall readiness, not just token participation.
Extend Training to Your Full Facilities Team
We're happy to include contracted cleaning and facilities staff in your organization's AED Training. Get in touch to arrange this.
Extend Training to Your Full Facilities Team
Heart First Response supplies, installs, maintains and trains organizations on AEDs across Dubai, United Arab Emirates and the wider Gulf region. Call us on +971 52 1746500 or visit heartfirstaed.com to get started.


