Setting up a genuine AED program — not just buying a device and mounting it on a wall — involves a handful of clear steps. Here's how to approach it properly.
Step 1: Assess Your Building
Start with a walkthrough of your office layout, floor count, and typical occupancy to understand how many units you actually need and where. Our Consultation covers exactly this.
Step 2: Choose the Right Devices
Office environments generally suit models built for non-medical staff, like the Philips HeartStart OnSite or ZOLL AED 3, both designed around clear voice guidance for confident use under pressure.
Step 3: Professional Installation
Correct placement, wall cabinet mounting, and compliant signage should be handled professionally — our AED Installation service covers the full process.
Step 4: Train Your Team
Devices without confident users close the gap only partially. Formal AED Training for a meaningful cross-section of staff — not just facilities or HR — builds genuine readiness.
Step 5: Assign Ownership
Designate someone internally — often facilities or HR — as the point person responsible for tracking maintenance schedules and battery/pad expiry dates.
Step 6: Set Up Ongoing Maintenance
An AED program isn't a one-time purchase. A Maintenance contract keeps your devices genuinely rescue-ready year-round, not just on installation day.
Step 7: Communicate the Program
Make sure staff know the program exists — internal communications, onboarding materials, and visible signage all reinforce awareness.
Start Your Program Today
We support UAE companies through every step of this process, start to finish. Request a quote to get started.
Start Building Your Office AED Program
Heart First Response supplies, installs, maintains and trains organizations on AEDs across Dubai, United Arab Emirates and the wider Gulf region. Call us on +971 52 1746500 or visit heartfirstaed.com to get started.


