After years of installing, maintaining, and training organizations on AEDs across the UAE, certain questions come up again and again. Here are honest, direct answers to the most common ones.
Do I Need Medical Training to Buy an AED?
No. AEDs are specifically designed for use by untrained bystanders, with voice guidance leading you through every step.
How Much Does an AED Actually Cost?
Pricing varies by brand, features, and connectivity — entry-level reliable units exist alongside premium connected devices. Request a quote for pricing matched to your specific needs.
How Long Do AED Batteries and Pads Last?
Typically two to five years depending on the model, though this varies by manufacturer — always check the specific expiry date printed on your unit's consumables.
Can an AED Shock Someone Who Doesn't Need It?
No. The device analyzes heart rhythm first and will not charge or allow a shock unless it detects a genuinely shockable rhythm.
Is There a Legal Requirement to Have an AED?
Requirements vary by building type and continue to evolve across the UAE. Even without a strict mandate for your specific facility, many organizations choose to install one proactively — see our guide to UAE regulations for more detail.
How Often Should Staff Be Retrained?
Most guidance recommends refreshers every one to two years, since hands-on skills fade without practice.
What's the Difference Between Semi-Automatic and Fully Automatic?
Semi-automatic units require the rescuer to press a button to deliver the shock; fully automatic units deliver it without that step. Both are equally effective when used correctly.
Do I Need Pediatric Pads?
If children regularly use your facility — a school, nursery, or family gym — yes, confirm your device supports pediatric pads or a child mode.
Still Have Questions?
Call us directly on +971 52 1746500 — we're happy to answer anything not covered here.
Still Have Questions? Just Ask
Heart First Response supplies, installs, maintains and trains organizations on AEDs across Dubai, United Arab Emirates and the wider Gulf region. Call us on +971 52 1746500 or visit heartfirstaed.com to get started.


