Following on from our earlier piece on AEDs and insurance, it's worth being specific about what documentation an insurance auditor or risk assessor genuinely wants to see, rather than a vague sense of "having paperwork."
Proof of Installation and Placement
A clear record of when each device was installed, where, and by whom, ideally with a simple floor plan reference — not just an assumption the auditor can see the device is there.
A Continuous Maintenance History
Dated records of every inspection visit, not just the most recent one, demonstrate an ongoing program rather than a single installation followed by neglect.
Current Expiry Status for Every Device
Auditors specifically look for evidence that battery and pad expiry is being actively tracked, not just assumed to be fine.
Training Completion Records
Names, dates, and certification status for staff who've completed AED training — vague claims of "staff are trained" without records don't hold up well under genuine audit.
A Clear Point of Ownership
Auditors respond well to a program with a named responsible person or role, rather than an ambiguous "someone handles that."
We Provide Documentation Built for This
Our Maintenance service produces exactly this kind of clear, dated documentation as standard. Get in touch to discuss your program.
We Provide Documentation Built for This
Heart First Response supplies, installs, maintains and trains organizations on AEDs across Dubai, United Arab Emirates and the wider Gulf region. Call us on +971 52 1746500 or visit heartfirstaed.com to get started.
